Changed your mind? Easy-to-follow instructions for returns and exchanges will be included in your shipment. Any refunds will be issued in the same tender as the purchase. Please note, processing of online returns may take up to 5 business days. Depending on your credit card company, the credit should appear on your statement within 2 billing cycles.
Returns: Shipping is not refundable. The customer is responsible for the return shipping costs for all refunds.
Exchanges: Shipping is not refundable. The customer is responsible for the shipping costs to send the item(s) back to us. Anne Mulaire will pay the shipping cost to send back the exchanged item(s) to the customer.
Regular priced items: Items returned unworn, with tags attached and with original receipt within 14 days of receiving your order for a full refund of the original payment, or can be returned for exchange/store credit up to 30 days.
Sale items (Green Deals/Boxing Day): Can only be exchanged or returned for store credit, unworn and with original tags attached, along with original receipt within 14 days of receiving your order.
Last Chance & Designer Original Items: Can only be exchanged or returned for store credit, unworn and with original tags attached, along with original receipt within 14 days of receiving your order.
Custom or altered items: Custom orders, re-cuts and any altered items (including hemming) are FINAL SALE and therefore not refundable.
Non Medical Masks: Masks are non returnable, refundable or exchangeable due to sanitary reasons.
Gift Set Exchange Policy: Clothing in gift set can be exchanged for a different size only. Gift sets are non-refundable or returnable.
Please ship all return items to this address:
ANNE MULAIRE – Returns
303-421 Mulvey Ave.
For your utmost protection, we do not retain your credit card information. If your credit card information is needed for a refund or exchange, we may contact you to obtain the necessary information.