How long will it take for my order to arrive?
Congratulations! You are purchasing a “made-to-order” piece. You are on your way to creating a more sustainable planet! Sit back and relax, as we carefully cut and sew your order.
Each piece is meticulously made by our small team in Winnipeg, Manitoba with a production time of 2-3 weeks. With a ‘Just-In-Time' production model, we drastically reduce excess and waste by only producing what we sell. Once shipped, orders are generally received within 7 business days.
We do our best to get your order out within 2-3 business days of receipt and shipped within 5 business days maximum, unless otherwise advised. Shipping times vary according to final destination.
**COVID-19 UPDATE: Due to reduced capacity, our processing time is 5-7 business days. Just-in-time items are processed within 2 weeks. Please note that Canada Post deliveries are also experiencing delays beyond the usual 2-7 business days.
Your order will be shipped Standard Service unless you select an alternative.
How do I know what’s happening with my order?
You will receive an email confirming your order with us. As soon as your order has shipped you will receive a second email with your tracking number. If you for some reason do not receive this email, kindly email us at email@example.com and we will be happy to send you the information!
Once shipped, orders are generally received within 7 business days. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, Anne Mulaire cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.
Shipping is not refundable. The customer is responsible for shipping costs to the store for all exchanges or refunds.
Custom orders are not refundable.
Free Shipping in Canada for orders over $99.
Standard Delivery: In-stock items will arrive 4-6 business days after your order is processed. Flat Fee $15.95 (anywhere in Canada)
Express Post: In-stock items will arrive in 2 business days after your order is processed. $30.00-40.00
Anne Mulaire ships worldwide. We charge a flat rate per order for Standard Delivery including the tracking number.
Rest of the world $60
If you require a rush order please contact us.
Prices of goods and services, delivery and other charges displayed on the Anne Mulaire site are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing.